First-time users
Refer to the contact information block on the Annual Mailing sent in November/December to select the appropriate option to access the system.
Only primary contacts can update contact information. The email address listed below is associated with the primary contact on file. The primary contact's email address will serve as the user login ID.
Primary Contact: John Doe
Email Address: John.Doe@example.com
Access Code: 1a2B3C4d5E
Option 1:
The email address in the Annual Mailing is correct and you need to access the system for the first time.
Email Address:
You will receive an email at the above address with additional login instructions.
Option 2:
The email address in the Annual Mailing is not your correct address.
  • Enter the contact's email address provided in the Annual Mailing.
  • Enter access code.
  • Enter and confirm your email address.
Contact's Email Address:
Access Code:
Your Email Address:
Confirm Your Email Address:
 
Option 3:
No email address in the Annual Mailing
or
Address is incorrect and do not have Access Code.
Contact us to access the system.